Wonderful service, but unfortunately, the item didn't work for my dad's circumstances
11 March 2024 | Sharon
My dad has been diagnosed with PSP and is extremely weak. His voice is extremely faint and I bought this hoping it would help, but the feedback is extremely loud and painful when you are close to it, so I'm frightened of keeping it too close to my dad. We've tried changing the settings but the feedback is unbearable. Customer service was absolutely wonderful, so I would not hesitate to look at other products through this company - they are wonderful! Thank you so much.
Thank you for taking the time to leave us your thoughts; I'm glad you had a good experience with our staff even if the product wasn't right for your needs on this occasion. It may be the case that the unit you received was faulty – if you return the product to our team, we can test to see if this is the case.
Once again, apologies for the inconvenience and thank you for your review.
Bought for personal use, replacing an identical one loaned for vocal rehabilitation, by a charity. Using this, as part of my job, I am able to read to an audience for an hour at a time without risking vocal strain. Battery life and clarity of sound are excellent. Would recommend.